No reviews
Happy clients rarely leave a review on their own.
Solution for salons
Automatic client follow-up after the appointment
What happens after an appointment decides whether a client comes back and recommends you. Lean Salon handles the follow-up automatically, so no client falls through the cracks.
Mobile-firstWhatsApp integratedAI powered
9:41● ● ●
Example: follow-up after a no-show
online · replies instantly
Hi Tom, we missed you at your appointment today. Would you like to make a new one?
Sorry, completely forgot! Can we do next week?
Of course. Monday 17:00 or Tuesday 9:30 is free.
Monday 17:00
Lean Salon handled it
Without manual admin
No-show message
Automatically after the missed appointment
New appointment
Monday 17:00
Client kept
Instead of out of sight
Why follow-up slips
After the appointment your attention moves to the next client.
Out of sight
After the appointment the client hears nothing until they call again.
Missed moments
A birthday or a missed appointment passes unnoticed.
How it works
Follow-up that happens automatically
You switch on what you want and set how often.
Review after the appointment
Ask for a review of 1 to 5 stars, linked to the appointment, and respond to it.
Google reviews
Invite clients to leave a Google review, with a maximum number of attempts per client.
Next appointment
An automatic suggestion with three free times when the client is due again.
Birthday and no-show
Optionally a birthday message and a message after a missed appointment.
From salon software to AI salon assistant
Classic salon software
- • You answer WhatsApp
- • You process incoming invoices
- • You wait for clients to book
- • You see data and reports
- • You do administration daily
Lean Salon
- AI answers client requests
- AI turns invoices into inventory
- AI suggests repeat appointments
- AI gives strategic salon advice
- AI executes administration
Private pilot
3 months free, then you choose
Pay no Lean Salon subscription fee for 3 months during the pilot. Afterwards, choose a plan that fits your usage, at a subscription price locked in for your salon. Mollie payment fees are separate.
Frequently asked questions
Can I decide how often clients are asked for a review?
Yes. At most one internal request per client per treatment within a configurable number of days, and it can be switched off per treatment.
Do I need a Google Cloud account for Google reviews?
No. You only enter your Google Business Profile. The connection runs through Lean Salon.
Is the birthday message on by default?
No. You switch the birthday message and the no-show message on or off yourself.
Ready for follow-up that happens by itself?
Apply for the pilot. Use Lean Salon software for 3 months with no subscription fee. Then choose a plan at a subscription price locked in for your salon.
3 months with no subscription fee · Free data migration · Subscription price locked in after the pilot