Lost revenue
The time is reserved, but nothing comes in.
A no-show is a double loss: the client does not come and the slot stays empty. Lean Salon tackles both sides: fewer clients staying away, and freed up slots filled again.
An empty slot at the last minute can almost never be filled.
The time is reserved, but nothing comes in.
A last minute cancellation gives you no chance to fill the slot.
Other clients would love to come, but do not know there is room.
How it works
Lean Salon combines prevention with filling gaps.
Up to five reminders per appointment, by email and or WhatsApp.
Ask for a deposit where the risk is highest.
Clients reschedule themselves within your deadline, so the slot frees up in time.
When a slot frees up, waiting clients automatically get an email and the slot is held for 30 minutes.
Private pilot
Pay no Lean Salon subscription fee for 3 months during the pilot. Afterwards, choose a plan that fits your usage, at a subscription price locked in for your salon. Mollie payment fees are separate.
Yes. The waitlist is off by default. You switch it on in your booking policy.
Yes. You mark an appointment as a no-show in the calendar, and can have a message sent automatically.
If a client cancels within your cancellation window, they get the amount back via Mollie or as credit on a gift card. You decide which.
Apply for the pilot. Use Lean Salon software for 3 months with no subscription fee. Then choose a plan at a subscription price locked in for your salon.
3 months with no subscription fee · Free data migration · Subscription price locked in after the pilot