Back and forth
Which treatment, which day, which time: it takes a while to settle.
Solution for salons
Book appointments via WhatsApp
For many clients WhatsApp is the easiest way to get things done. With Lean Salon they book an appointment there in a normal conversation, without an app or link.
Mobile-firstWhatsApp integratedAI powered
9:41● ● ●
Example: booking in four messages
online · replies instantly
Hi, can I book a pedicure next week?
Hi! Tuesday 10:00, Wednesday 15:30 or Thursday 9:00 is still free. Which one?
Wednesday
Booked: Wednesday 15:30, pedicure. See you then!
Lean Salon handled it
Without manual admin
Appointment in the calendar
Wednesday 15:30
Confirmation sent
Right after the conversation
No retyping
No chance of mistakes
Why WhatsApp booking is manual work
Without help, every WhatsApp booking is a string of messages you have to keep track of.
Adding it to the calendar
After the conversation you still have to copy the appointment into your calendar.
Mistakes when copying
A wrong time or a forgotten appointment happens easily.
How it works
A WhatsApp conversation becomes an appointment
The assistant asks the right questions and adds the appointment to your calendar straight away.
Natural conversation
The client simply types what they want, the assistant asks follow-up questions where needed.
Free times from your calendar
Only times that are really free, with a team member who performs the treatment.
Deposit when needed
If you ask for a deposit, the assistant sends a payment link.
Confirmation and reminder
The client gets a confirmation and later an automatic reminder.
From salon software to AI salon assistant
Classic salon software
- • You answer WhatsApp
- • You process incoming invoices
- • You wait for clients to book
- • You see data and reports
- • You do administration daily
Lean Salon
- AI answers client requests
- AI turns invoices into inventory
- AI suggests repeat appointments
- AI gives strategic salon advice
- AI executes administration
Private pilot
3 months free, then you choose
Pay no Lean Salon subscription fee for 3 months during the pilot. Afterwards, choose a plan that fits your usage, at a subscription price locked in for your salon. Mollie payment fees are separate.
Frequently asked questions
Can clients also reschedule or cancel via WhatsApp?
Yes. Changing or cancelling an existing appointment also works through the assistant.
Does the client need to install an app?
No. The client just uses WhatsApp and messages your salon's number.
Can the client ask for a specific team member?
Yes. The assistant takes the client's preference into account, and who performs the treatment.
Ready to take bookings via WhatsApp?
Apply for the pilot. Use Lean Salon software for 3 months with no subscription fee. Then choose a plan at a subscription price locked in for your salon.
3 months with no subscription fee · Free data migration · Subscription price locked in after the pilot