Calling to reschedule
A client who wants to move an appointment has to reach you, and that does not always work.
Solution for salons
Online appointments clients manage themselves
An online appointment is only truly convenient if clients can manage it themselves. With Lean Salon clients see their appointments, reschedule them and their own calendar stays right.
Mobile-firstWhatsApp integratedAI powered
9:41● ● ●
Example: a client reschedules themselves
online · replies instantly
I need to move my Friday appointment, sorry
No problem. Next Tuesday 16:00 or Wednesday 10:00 is still free. Which works?
Wednesday 10:00
Moved! Your calendar invite has been updated too.
Lean Salon handled it
Without manual admin
Appointment moved
Within your rescheduling deadline
Calendar updated
In the client's calendar too
Friday free again
For another client
Why changes take so much time
Every change that has to go through you is one more call or message.
Clients forget their time
"Was it 14:00 or 15:00?" Questions like that come back every week.
Cancelled too late
If cancelling is hard, it happens at the last minute or not at all.
How it works
Managing appointments without your help
Clients handle what they can, within the deadlines you choose.
Reschedule and cancel themselves
Up to the deadline you set, for example 24 hours ahead. After that they cannot do it themselves.
My appointments with a verification code
Clients look up their appointments with their email address and a code sent by email. Knowing the address alone is not enough.
A calendar invite that updates
On request clients get a real calendar invite. If the appointment moves, it updates.
Deposits move along
You choose whether a deposit moves to the new time when a client reschedules.
From salon software to AI salon assistant
Classic salon software
- • You answer WhatsApp
- • You process incoming invoices
- • You wait for clients to book
- • You see data and reports
- • You do administration daily
Lean Salon
- AI answers client requests
- AI turns invoices into inventory
- AI suggests repeat appointments
- AI gives strategic salon advice
- AI executes administration
Private pilot
3 months free, then you choose
Pay no Lean Salon subscription fee for 3 months during the pilot. Afterwards, choose a plan that fits your usage, at a subscription price locked in for your salon. Mollie payment fees are separate.
Frequently asked questions
Can a client still cancel just before the appointment?
Only within the deadline you set. After that the client cannot cancel or reschedule themselves.
What if a client does not want a calendar invite?
The invite is only included if the client asks for it, and you can switch calendar invites off completely.
Does a client get a message when I move their appointment?
You choose that when you move it. You also set a default for your salon.
Ready for appointments clients manage themselves?
Apply for the pilot. Use Lean Salon software for 3 months with no subscription fee. Then choose a plan at a subscription price locked in for your salon.
3 months with no subscription fee · Free data migration · Subscription price locked in after the pilot