Emails get missed
A reminder among dozens of other emails is easily overlooked.
Salon challenge, solved smartly
Reduce no-shows with WhatsApp reminders
An email reminder is useful, but sometimes lands in spam or goes unread. Most clients respond much faster on WhatsApp. Lean Salon sends the reminder where your client sees it.
Mobile-firstWhatsApp integratedAI powered
9:41● ● ●
Example: reminder via WhatsApp
online · replies instantly
Hi Noor, reminder: tomorrow at 9:00 your pedicure. Can't make it? Let us know.
Could we do 11:00?
11:00 is free too. Shall I move your appointment?
Yes please
Lean Salon handled it
Without manual admin
Reminder read
Via WhatsApp, not in spam
Appointment moved
Instead of a no-show
9:00 free again
Available for another client
Why email alone is not always enough
A reminder only helps if the client reads it.
Messaging yourself takes time
Sending every client a message by hand is work every single day.
Too early or too late
A reminder a week ahead is forgotten, an hour ahead is too late to reschedule.
How Lean Salon helps
Automatic WhatsApp reminders
You choose how many reminders, when and through which channel. Lean Salon sends them from your salon's WhatsApp number.
From your salon's number
Clients get the reminder from your salon, in a channel they already use every day.
At the right moment
Up to five reminders per appointment, each at its own time, for example two days and two hours ahead.
Combine with email
Per reminder you choose email, WhatsApp or both.
Only with consent
WhatsApp reminders only go to clients who gave consent.
From salon software to AI salon assistant
Classic salon software
- • You answer WhatsApp
- • You process incoming invoices
- • You wait for clients to book
- • You see data and reports
- • You do administration daily
Lean Salon
- AI answers client requests
- AI turns invoices into inventory
- AI suggests repeat appointments
- AI gives strategic salon advice
- AI executes administration
Private pilot
3 months free, then you choose
Pay no Lean Salon subscription fee for 3 months during the pilot. Afterwards, choose a plan that fits your usage, at a subscription price locked in for your salon. Mollie payment fees are separate.
Frequently asked questions
Does a WhatsApp reminder cost extra?
WhatsApp reminders are included in your plan's monthly bundle. See the pricing page for the number per plan.
What do I need?
A WhatsApp number for your salon that you connect in the dashboard via Meta. Then switch on WhatsApp reminders in the notification settings.
In which language is the reminder sent?
In Dutch, English or German, depending on the preferred language of the client and your salon.
Ready for reminders that get read?
Apply for the pilot. Use Lean Salon software for 3 months with no subscription fee. Then choose a plan at a subscription price locked in for your salon.
3 months with no subscription fee · Free data migration · Subscription price locked in after the pilot