Too early or too late
A week ahead is forgotten, an hour ahead is too late to reschedule.
Solution for salons
Set up WhatsApp appointment reminders
How often and when you remind differs per salon. A barber reminds differently from a salon with three hour treatments. In Lean Salon you set it up exactly the way it suits you.
Mobile-firstWhatsApp integratedAI powered
9:41● ● ●
Example: two reminders
online · replies instantly
Hi Mila, in two days your colour is scheduled: Friday 13:00.
Thanks!
Just a heads up: today at 13:00 we will see you. See you soon!
On my way!
Lean Salon handled it
Without manual admin
First reminder
Two days ahead
Second reminder
On the day itself
Client shows up
No no-show
Why one standard reminder does not work for every salon
The right moment depends on your clients and your treatments.
Email only
An email is read less quickly than a WhatsApp message.
No second chance
One reminder that is missed is no reminder.
How it works
Reminders exactly the way you want
You decide the number, the moment and the channel.
Up to five per appointment
For example two days ahead by email and two hours ahead via WhatsApp.
Channel per reminder
Email, WhatsApp or both, chosen per reminder.
Within your bundle
WhatsApp reminders are included in your plan's monthly bundle.
Only with consent
WhatsApp reminders only go to clients who gave consent.
From salon software to AI salon assistant
Classic salon software
- • You answer WhatsApp
- • You process incoming invoices
- • You wait for clients to book
- • You see data and reports
- • You do administration daily
Lean Salon
- AI answers client requests
- AI turns invoices into inventory
- AI suggests repeat appointments
- AI gives strategic salon advice
- AI executes administration
Private pilot
3 months free, then you choose
Pay no Lean Salon subscription fee for 3 months during the pilot. Afterwards, choose a plan that fits your usage, at a subscription price locked in for your salon. Mollie payment fees are separate.
Frequently asked questions
What is the default setting?
Without changes, Lean Salon sends one email reminder 24 hours in advance.
How far ahead can a reminder be sent?
From 1 hour to 72 hours or more ahead, set per reminder.
Can I switch off WhatsApp reminders for a client?
Yes. For each client you record whether WhatsApp reminders may be sent.
Ready to set up tailored reminders?
Apply for the pilot. Use Lean Salon software for 3 months with no subscription fee. Then choose a plan at a subscription price locked in for your salon.
3 months with no subscription fee · Free data migration · Subscription price locked in after the pilot